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PRIVACY POLICY


Created: June 20, 2018

Point Dedicated Services LLC (“Point Dedicated”, “Point”, “we”, “us”, or “our”) takes your privacy seriously. This policy lets you know how we collect, use, share and protect your personal information.

This Privacy Policy tells you:

What information we collect about you
How we use information collected about you
How we may share information about you
How we protect the information we collect
How to contact us with questions
How we handle updates to our Privacy Policy

This Privacy Policy applies to personal information that we collect about you on this website, pointdedicated.com (the “Website”), and to personal information that you submit to us or that we collect via our mobile applications, software, or any other Point Dedicated product or service that incorporates this Privacy Policy by reference (all of which, including the Website, are collectively referred to in this Policy as the “Site”).

For all non-U.S. users of, or visitors to, the Site, any information you provide, including any personal information, will be transferred to and processed by, a computer server located within the United States. Your personal information will be handled in accordance with this Privacy Policy and U.S. law.

Information We Collect About You

Information You Provide to us or Authorize us to Receive
Point Dedicated collects information that you voluntarily share with us or permit us to receive. For example, when you complete an employment application or our contact form, the information we collect from you on the Site may include, among other data:

Your name
Your email address
Your phone number
Your fax number
Your address
Your organization
Information that you enter, in narrative form, into contact forms, employment applications, or other communications submitted by email

Information We Collect through Technology
Point Dedicated collects information through technology to enhance our ability to serve you. For example, when you visit the Site, we may collect your domain name, Internet Protocol (IP) address, browser version, operating system, and the website you passed through to reach our Site. In addition, our Site gathers certain usage information like the numbers and frequency of visitors to the Site and its areas, words used to search for our Site, activity levels, most used browsers, and other useful statistics.

We use Cookies on our Site
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the Website to recognize your browser and capture and remember certain information. We use cookies to help us understand and save your preferences for future visits to the Website. For example, when you return to the Website after prior visits, cookies provide information to the Website so that it will immediately recognize you as a return visitor, which can improve your browsing experience and save you time when returning to the Website or specific pages on our Website.

Depending on the browser you use, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies by adjusting your browser settings. Like other websites, if you turn your cookies off, some of the features on pointdedicated.com may not function properly.

Google Analytics and Other Third Parties
We use cookies provided by Google Analytics, a third-party service provider, to assist us in better understanding visitors to the Website. These cookies collect data tied to a user’s IP address such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting pointdedicated.com. Based on this information, Google Analytics compiles aggregate data about Website traffic and Website interactions, which we use to offer you a better experience when you visit pointdedicated.com. Other Google advertising features we use include AdWords and search engine analytics. You can obtain more information about Google Analytics here: https://www.google.com/analytics/learn/privacy.html?hl=en-GB. For information about how to prevent your data from being used by Google Analytics, visit https://support.google.com/analytics/answer/181881?hl=en&ref_topic=2919631.

Device Identification
We may collect your unique device identification, advertising identifier, user identification, and other persistent identifiers (collectively, “Device ID”) to evaluate and improve Site functionality for Point Dedicated’s internal business purposes (including but not limited to business analytics, sales, marketing, and recruiting), and to serve advertising.

Links to and Plug-Ins from Other Websites or Media
The Site includes links from the Site to sites or applications operated by third parties as well as plug-ins that permit access to third-party sites (such as Twitter buttons). We do not control any Third -Party Sites, and we are not responsible for any information they may collect. The information collection practices of a Third -Party Site are governed by that site’s privacy policy. It is your choice to enter any Third -Party Site. We recommend that you read the privacy policy of any Third-Party site that you choose to visit from the Site.

How We use Information Collected about You

We use the information we collect about you to serve you and improve your experience at the Site. Some examples include the following:

Responding to your requests
Processing your employment applications
Conducting research and analysis
Marketing and advertising products and services
Continuously evaluating and improving customer service and our online user experience

How We May Share Information about You

We do not sell, rent, or trade your personal information to third parties. The following are some of the ways we may share your information:
Business Associates: We may share your personal information with our business associates, including but not limited to customers, rail providers, and third-party motor carriers. For example, if you submitted a request for temperature-controlled freight shipping, we might share your information with one of our approved refrigerated carriers.
Third-Party Service Providers: We will share your personal information with third-party service providers under contract with us to help us provide services to you. We may, for example, retain a third party to help us determine what marketing information you might find useful. We may also disclose your personal information to an attorney in the process of obtaining legal advice. We require these third-party service providers to provide safeguards for your personal information similar to the ones that we provide.
Required Disclosures: We may be required to share personal information in response to a court order, subpoena, civil discovery request, other legal process, or as otherwise required by law.
Legal Compliance and Protections: We may disclose account and other personal information when we believe disclosure is necessary to comply with the law or to protect the rights, property, or safety of Point Dedicated, our users, our employees, or others. This may include exchanging personal information with other companies and organizations for fraud protection and credit risk reduction.
Corporate Transactions: We may disclose your personal information to prospective purchasers of any interest in Point Dedicated or its assets.

How we Protect the Information we Collect

The security and confidentiality of your personal information is important to us. We have implemented technical, administrative, and physical security measures to protect your personal information from unauthorized access or disclosure and improper use. For example, we use 256-bit Secure Sockets Layer (SSL) encryption to protect the data collection forms on the Site. In addition, access to your personal information is restricted in our offices. Only employees who need the personal information to perform a specific job (for example, a human resources representative) are granted access to personal information. All employees with access to personal information are kept up-to-date on our security and privacy practices.

Please be advised that despite our reasonable efforts, no security measure is ever perfect, so we cannot guarantee the security of your personal information.

How to Contact Us with Questions

If you have questions about Privacy Policy, our contact information is below.

Point Dedicated Services LLC
1300 E Big Beaver Rd
Troy MI 48083

We can also be reached at contactus@pointdedicated.com or by phone at 1.800.966.8636.  

How we Handle Updates to Our Privacy Policy

Whenever a change is made to this Privacy Policy, we will post those changes on this page and update the date at the top of the title page, which shall constitute the effective date of any changes we made to the Privacy Policy. If we materially change this Privacy Policy in a way that affects how we use or disclose your personal information, we will notify you by prominently posting a notice of such changes on our homepage before implementing them and by stating the effective date of the changes. Your continued use of the Site following the effective date of any such changes constitutes your full acceptance of those changes.